Well, that’s one way to do it. The Union Street Guest House in New York has started an internet uproar after its policy to fine wedding parties $500 for each bad online review goes viral. Here’s an idea: instead of trying to track every single person’s online use from every single wedding party -how about rethinking the level of service you provide?
According to CNET:
“Union Street laid out an unusual policy notifying wedding parties that any bad online review posted by a guest will prompt the hotel to hold back $500 of the couple’s deposit. So, if Uncle Frank attended your wedding there, didn’t like the facilities, and complained on Yelp, it could cost you a lot of money. The hotel said it would refund the money if the bad review is removed.”
Read about this outrageous policy on CNET.
I think that this is definitely bad business, but maybe not everyone agrees. What are your thoughts?