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    UX: Engaging with a Consultant
    James Nagy
    / Categories: Design

    UX: Engaging with a Consultant

    We've been talking the last few weeks about user experience annoyances, turn offs, and bad practices that will drive customers away from using your product, program, website, etc.  The key here is that when you are dealing with any project that involves UX -it can benefit your project immensely to have an outside consultant.  Most people think that reaching out to a consultant is a last ditch effort, when that's not the case at all.

    You don't have to wait until a building has fallen down to call in a contractor.  You can call ahead of time, get a little expertise so you don't make the mistakes in the first place, and build it right.  This is very similar with engaging with a UI/UX consultant. You don't want to wait until you're losing customers or after you've already poured all your funds into finishing your product.  You want to engage with someone when you're still in the works.  A consultant can help you to form your vision.

    Because User Interface/User Experience (UI/UX) design is so critical to a project it can determine whether your software wins or fails, it’s important you work with a skilled, experienced UI/UX design firm.

    J&S Tech Designs brings you that expertise. We make sure your software features are intuitive, obvious and user-friendly. We make sure the application makes sense to your users, so they are engaged – not confused.

    Don’t make the mistake of trusting this significant business decision to someone with an insufficient understanding of the technology and the processes behind the technology – which could have a profoundly negative impact on the success of your software. We've seen through this series, that even the smallest mistakes or oversites on your part can translate into massive failures for your whole project.

    Taking the first step to make the call and set up a meeting is sometimes the hardest one, but after you take that initial step you have the support and expertise that you need to make your project a success.

    Have you engaged with a UI/UX consultant?  What have your experiences been?  What types of projects are you working on?

    Here are a few of our favorite UI/UX design successes:

    Streamlining processes through simplified user experience

    I helped a leading repair provider make it easier for automotive repair shops to purchase parts. I developed an electronic catalog that combined multiple vendor systems into one easy-to-understand user interface – which simplified the user experience and streamlined the entire process of ordering parts.

    Complex UI/UX design

    I designed the entire UI/UX for a medication therapy management software application. The software helps pharmacists work with patients to understand their prescriptions. The software is incredibly complex, with over 100 screen and thousands of work flows, and yet the exceptional UI/UX design provided these pharmacists with an effective, efficient solution.

    Community Q&A forum

    For a leading provider of OEM automotive repair software, I designed a community Q&A forum, including all interactions and workflows. I also completely redesigned the company’s shop management quote system for maximum efficiency.

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    James Nagy

    James NagyJames Nagy

    Need a consultant today, how can I help? As Co-Founder and Managing Partner of J&S Tech Designs, I have three decades of experience and expertise to share with you and help your business, product, or idea thrive. If you like this article, please sign up for our newsletter!

    Other posts by James Nagy
    Contact author Full biography

    Full biography

    James Nagy is managing partner and co-founder of J&S Tech Designs - a business consulting organization that specializes in providing software and website design, development, and management expertise to organizations. He is also Managing Director and one of four co-founders of Sprocket Websites, Inc. and Chief Executive Office and one of four co-founding members of Clinical Collaboration Software, LLC.

    James has over twenty-five years of experience in the information technology field, spending twenty years in software development, sixteen years in executive management and the last six years as a serial entrepreneur launching and running several successful technology organizations.

    Throughout his career, he has led companies, divisions, departments and teams to successful outcomes. He has executed process reengineering within organizations that were struggling to produce. He has provided strategic vision and organization planning in situations that needed direction. He has built complex systems in several unique marketplaces that required thorough knowledge and expertise to be successful. It is his passion for excellence and desire for success that has enabled him to meet the challenges presented and continue to exceed expectations.

    James’ passion for delivering innovative solutions and creative strategies enabled him to develop strong business foundations for long-term success. He is an active member of the Conejo Valley Chamber of Commerce, the North of the River Chamber of Commerce and the Naperville Area Chamber of Commerce where he served on several teams, advisory committees, and legislative groups. He is a founding member of the Chicago Area DotNetNuke Users Group that has held several large, successful Website design and development events. James has donated time, money and expertise to many volunteer, fundraising and charitable organizations like KidsMatter of Naperville, The Naperville Film Festival, Summer Place Theatre, TEDxNaperville, Neuqua Valley High School Senior Spectacular and many others.

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