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    Thanks for Reaching Out - Samsung Follow Up
    Breanne Sagen
    / Categories: Design

    Thanks for Reaching Out - Samsung Follow Up

    A few weeks ago, I wrote a two part article series about my user experience with both T Mobile and Samsung (Here are: Part One and Part Two).  I tagged both companies in the post and wanted to take a moment and thank Samsung for reaching out to me for help.  To be completely honest, I've spent entirely too much time on the phone dealing with this whole issue and I am not really interested in investing any more time into it.  I found a few hacks online that have worked to fix my issues with the phone for the time being.  I do truly appreciate you taking the time to reach out though.  It goes a long way to assuring this customer that you care about my experience.  If I have any future issues, I'll be sure to reach out again.  Thanks for taking the time to respond.

    Also, from this experience.  I encourage the masses out there to contact the phone manufacturer (ie Samsung) instead of the cell phone company (T Mobile) - I've had much better experience this way.  They seem more helpful for sure.

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    Breanne Sagen

    Breanne SagenBreanne Sagen

    Sales Associate at J&S Tech Designs, LLC. Social Media Management, Social Media Marketing, Content Writing, Content Editing, misc.

    Other posts by Breanne Sagen
    Contact author Full biography

    Full biography

    Breanne Sagen is a sales associate at J&S Tech Designs, LLC a business consulting organization that specializes in providing software and website design, development, and management expertise to organizations. She deals with social media management, social media marketing, blog writing, content writing, as well as editing and other miscellaneous tasks. She is also sales associate at Sprocket Websites, Inc. a Website design and development organization that focuses their efforts on providing custom solutions as a systems integrator utilizing the DotNetNuke content management system platform. Here she deals also with social media management, blog writing and editing, newsletter publishing, and other tasks.

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