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    Business Management: Dealing with Change

    James Nagy - 1235 Article rating: No rating

    One thing that you can always count on is change.  Change is a constant both in life and in business.  You can’t expect that the things that are happening today will be happening tomorrow.  Things change. Key team members get promotions. People move into different positions. Management shifts. Processes get overhauled.  I could go on and on.  The point here is that you have to figure out how to process and manage change for yourself and your team.

    How to Get People to Buy Into Your Great Idea

    James Nagy - 1300 Article rating: No rating

    ​Most people who think of a great idea want to hit the ground running.  While I can appreciate the sentiment, most people blazing a new trail are going to have a rougher start.  It may be rocky at the start, but eventually you CAN start running.  So, you have a great idea, and you’re hoping people will hear about it and think it’s great too?  But how do you take this concept in your head and convey it to others?

    The Recovery: Winning Customers Over After You Screw Up

    Anil Saxena - 756 Article rating: No rating

    Of course great customer service is key to gaining and retaining customers, but the real test is how you react when something goes wrong, when you screw something up so badly that it could make or break the relationship, that moment when you realize what happened was not a simple mistake but a monumental screw up… 

    Agile Development is Dead: A Hybrid is Born

    James Nagy - 1610 Article rating: No rating

    ​Word is that Agile Development is dead.  People have been saying this for quite some time now and I have to say –I agree.  Agile Development, in its purest form that is, is dead.  It did have a long and productive life. Because of this, I think it’s necessary to reflect back on Agile Development and realize that, even though its purest form is dead, there is room for evolution.

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