Recently, we had a client come to us in trouble. Long story short, this was a customer who had come to us previously asking us to build her a website. We talked over what she wanted, drummed up a proposal, and sent it over to her. Great, fine, totally on board. However, then she started talking to another company who promised to do the same job for much cheaper. She went with them, the site was designed and up and running, and she was not happy with it. She came back to us needing help.