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Top 5 UI/UX Annoyances That Make Me Nuts

Top 5 UI/UX Annoyances That Make Me Nuts

I think it’s time to air a few grievances on the UI/UX front.  While I’m all about great usability and design, I’ve got to say –there has been more than one occasion when I’ve found myself wishing I could bash certain electronic devices against the wall.  The instances vary.  Sometimes I’m trying to figure out how to use a new app or I’m poking around a new website and have given up altogether.  Other times, I’m helping a toddler doodle on an app designed for a toddler and find myself questioning my own intelligence as a grown human being.  Whatever the case, I’ve got some complaints.  There are a few too many repeat offenders on my list.  I’ll share mine with you, maybe it will be cathartic enough to stop me from chucking all things with a power source out the second story window –no promises.

  1. Attempting to distract me with bright colors and pictures.  I hate to be the first to say it, but if it doesn’t work then it doesn’t work.  No amount of bright blue flashing lights will take away from the fact that your app, website, software, etc. is absolutely impossible to maneuver around.  Spend a little less time on the graphics and a little more time figuring out how your users are actually using your product.
  2. If it’s made for a 2 year old, maybe you should have a 2 year old test it.  Truly.  If your target audience can’t use your product, then what is the point exactly?  If your users can’t read yet, it’s probably not the best idea to try to explain with text.  Once you’ve decided who your user group is, your design should be automatic to that specific user group.  I say this again –if it’s made for a 2 year old, then a 2 year old should be able to use it.  End of story.
  3. There are universally understood graphics, navigation, orientation cues etc. for a reason – use them.  Please stop trying to reinvent the stop sign.  It’s red.  It’s an octagon.  We all know what it means.  Don’t throw a blue triangle onto your site and expect me to know that it means “stop”.  If I have to hover over the symbol and hope that text pops up to let me know how to decipher your hieroglyphics then you’ve lost me.  Oh, and you’ve annoyed me.
  4. Applications/Programs that are ‘minimized’ when you try to exit them and not closed.  I swear sometimes I have to bulldoze the Great Wall of China to close these things… or click about 5 more buttons than I’d prefer…  regardless, if I’m done with you, I’m done with you.  Don’t be a stage five clinger Skype.  If it’s meant to be, I’ll come back to you.  Otherwise, you’ve got to set me free.
  5. Lack of a contact us button or page.  Why is it always the pages/apps/programs that we have problems with that are the most elusive on the planet?  Is there a secret organization in this world that likes to irritate users and customers by feeding them bad experiences and then making themselves harder to get in touch with then the head of the CIA?  Seriously, if I have a question or complaint how many hoops should I have to jump through?  Give us your phone number!  Sorry, but if you didn’t want to deal with customers contacting you (or complaining) you should have thought about that before you let your UI/UX go haywire.  Something to consider.

Alright, now I want to hear your gripes, annoyances, and grievances.  I know I didn’t cover all of them.  Which ones exactly make you want to flush your tablet?

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  • 21 January 2014
  • Author: James Nagy
  • Number of views: 3556
James Nagy

James NagyJames Nagy

Need a consultant today? How can I help? As Co-Founder and Managing Partner of J&S Tech Designs I have nearly three decades of experience and expertise to share with you to help your business, product, or idea thrive. If you like this article, please sign up in the “stay informed” section!

Other posts by James Nagy

Full biography

Full biography

James Nagy is managing partner and co-founder of J&S Tech Designs - a business consulting organization that specializes in providing software and website design, development, and management expertise to organizations. He is also Managing Director and one of four co-founders of Sprocket Websites, Inc. and Chief Executive Office and one of four co-founding members of Clinical Collaboration Software, LLC.

James has over twenty-five years of experience in the information technology field, spending twenty years in software development, sixteen years in executive management and the last six years as a serial entrepreneur launching and running several successful technology organizations.

Throughout his career he has led companies, divisions, departments and teams to successful outcomes. He has executed process reengineering within organizations that were struggling to produce. He has provided strategic vision and organization planning in situations that needed direction. He has built complex systems in several unique marketplaces that required thorough knowledge and expertise to be successful. It is his passion for excellence and desire for success that has enabled him to meet the challenges presented and continue to exceed expectations.

James’ passion for delivering innovative solutions and creative strategies enabled him to develop strong business foundations for long-term success. He is an active member of the Conejo Valley Chamber of Commerce, the North of the River Chamber of Commerce and the Naperville Area Chamber of Commerce where he served on several teams, advisory committees, and legislative groups. He is a founding member of the Chicago Area DotNetNuke Users Group that has held several large, successful Website design and development events. James has donated time, money and expertise to many volunteer, fundraising and charitable organizations like KidsMatter of Naperville, The Naperville Film Festival, Summer Place Theatre, TEDxNaperville, Neuqua Valley High School Senior Spectacular and many others.

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