J&S Tech Designs - Blog

How to “Manage Up” as a Consultant

When working as a consultant, there are sometimes instances where you have a new boss that comes onto a project that you’re working on.  This gives an interesting twist to the job because, although you’re not a permanent employee of the company, you’ve actually been working on the project for longer than the new boss has been on the job.  So, how do you handle the new leadership style without letting it get in the way of your consultant process?

  • 3 March 2016
  • Author: James Nagy
  • Number of views: 1657
Working as a Consultant: "They" vs "We" in Talking to the Customer’s Customer

​In our last article, we shared the importance of distinguishing between “I” and “We” when consulting for a company.  When you’re speaking to your customer/client, you want to be sure to use “you”.  Why?  In a nutshell, it’s not your company, it’s not your business, and it’s not your end goal.  So, in those situations, it is important to say “you”.  “You” should be focused on this because, at the end of the day, “you” do need to do this stuff not “me”.  This is not my company, it is yours. Now that we’re wrapped up in pronouns, what about when you talk to the customer’s customer as a consultant?

  • 4 November 2015
  • Author: James Nagy
  • Number of views: 1477
Top Articles of 2015

Now that we’ve passed the halfway point of the year, let’s take a look back and share with you your favorite articles we’ve written so far in the first half of 2015.

Here are your top ten articles of 2015.

  • 29 July 2015
  • Author: James Nagy
  • Number of views: 1898
5 Signs That it’s Time for a Retail Operations Consultant

In your day to day grind, it’s not always easy to take a step back and recognize that you might need a little extra help (or a lot of extra help).  Retail Operations Consultants help with Team Building, Inventory, Customer Engagement, and everything in between, but, when is it necessary to work with a consultant? 

  • 18 February 2015
  • Author: James Nagy
  • Number of views: 1910
Retailers: What Chip-and-PIN Cards Mean to You

Have you heard the buzz?  The end of the swipe-and-sign credit card is near.  Well, the end has already happened in many parts of the world, but the US is finally following suit after some pretty big events (Target, Neiman Marcus, etc).  What does this change mean for you?  What does this change mean for business owners all across the country?


  • 19 February 2014
  • Author: James Nagy
  • Number of views: 2693

Sometimes you need a little help to make some positive changes

When should you engage with a Retail Operations Consultant?

In successful retailing, it is essential to have effective and efficient retail operations. It is necessary, at times, to seek outside consultants in order to ensure the successful delivery of a product or service to customers at the final retail location. Retail Operations Consultants are able to help support clients with extensive retail operational experience, knowledge, and skill sets.

But why would I want to work with a consultant?

  • 30 January 2013
  • Author: James Nagy
  • Number of views: 4069
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Consultants: The Importance of Being an Expert

​As a consultant, you’ll run into situations nearly daily where you are meeting new people who want to hear about what you do. I get questions regularly on topics that I consult on. Many times these conversations come up on the spot and out of a normal business environment.  So, what do you do when you’re approached, totally unprepared, and you have to talk about your business out of the blue? Do you know your business well enough that you can stop whatever you’re doing and come up with an intelligent informed conversation? As a consultant, this is a must.
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